ASAŞ PVC and Roller-Shutter Quality Management Systems are the management systems where ISO 9001:2008, ISO 14001:2009 Environment Management System, and OHSAS 18001:2007 Occupational Health and Safety Systems are managed as integrated.
Our Roller-Shutter products are manufactured with reference to:
EN 1932 Resistance to wind loads test,
TS EN 14501 standard for thermal and visual comfort performance,
TS EN 13659 for performance requirements including safety,
Strength test in ballistic laboratory for aluminum ballistic slats
Our PVC products are manufactured to comply with the following international standards:
INTEGRATED MANAGEMENT SYSTEM POLICY
ON-SITE AND ON TIME QUALITY (OSOTQ):
On-Site and On Time Quality (OSOTQ) consists of the teamwork by the members of the relevant department where customer concerns are assessed dynamically, problems are resolved quickly and root-cause analyses are performed. It is applied simultaneously on different levels, namely as line OSOTQ, department OSOTQ and plant OSOTQ.
It is an approach where the customer is assured as per the motto, “Problems may only be understood if they are analyzed where they occur and using original parts”,
Where actions are taken with the awareness for prevention of the dissatisfaction that may be caused by the problems that are not resolved quickly on the following process and on the customer,
Focusing on the satisfaction of internal and external customers,
Where communication between the processes and between the internal and external customers is ensured,
Where aspects open to improvement are recognized by paying attention to the customers.
AFTER SALES SUPPORT:
Feedback both received from visits of authorized dealers and end users and the coordination meetings recorded in the system are monitored regularly on platforms such as OSOTQ and active corrective actions are implemented. After-sales support department both provides dealer trainings and makes inspection visits to the dealers.